Introduction

At Aaryan Spices, we strive to provide high-quality products and exceptional customer service. If you are not completely satisfied with your purchase, we are here to help. Please review our Refund and Returns Policy below to understand the process and conditions for returns and refunds.

Returns

1. Eligibility for Returns:

• Product Condition: To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when you received it.
• Time Frame: You may request a return within 14 days from the date of receipt. Products returned after this period will not be accepted.

2. How to Initiate a Return:

• Contact Us: Please contact us at info@aaryanspices.com to request a return. Provide your order number, a description of the issue, and any supporting documentation or photos if applicable.
• Return Instructions: We will provide you with return instructions and a return authorization number (RAN). Please follow the provided instructions to return the product.

3. Return Shipping:

• Responsibility: You are responsible for the cost of return shipping unless the return is due to a mistake on our part (e.g., incorrect or defective item).
• Packaging: Please ensure that the product is securely packaged to prevent damage during return shipping. We are not responsible for items lost or damaged in transit.

Refunds

1. Processing Time:

• Inspection: Once we receive your returned item, we will inspect it to ensure it meets our return criteria.
• Refund Issuance: If the return is approved, we will process your refund within 7-10 business days. The refund will be issued to the original payment method used for the purchase.

2. Non-Refundable Items:

• Non-Returnable Products: Certain items, such as perishable goods or items marked as non-returnable, are not eligible for returns or refunds.

Exchanges

1. Exchange Process:

• Contact Us: If you wish to exchange a product for a different size, flavor, or item, please contact us at info@aaryanspices.com with your order number and details of the desired exchange.
• Availability: Exchanges are subject to product availability. If the requested item is not available, we will issue a refund instead.

Defective or Incorrect Items

1. Reporting Issues:

• Contact Us: If you receive a defective or incorrect item, please contact us immediately at info@aaryanspices.com with details of the issue and supporting documentation or photos.

2. Resolution:

• Replacement or Refund: We will offer a replacement or refund for defective or incorrect items, including any return shipping costs if applicable.

Contact Us

If you have any questions or need further assistance regarding our Refund and Returns Policy, please reach out to us at info@aaryanspices.com.